FAQ & Safety

Clear answers for every adventurer.

Can I play or create an account right now?

Public game access and account services are not open yet. The website is online while deployment is prepared. A temporarily unavailable login or registration page is not a request for payment. Follow development updates for official access news.

Do I have to be interested in crypto?

No. The game is about adventure, progression and community. You can follow the project and enjoy the game when it opens without an interest in earning. Any future token participation is intended to be optional.

Are Rubys the same as $RWC?

No. Rubys are the premium in-game currency; Gold is the regular in-game currency. RoyalWin Coin ($RWC) is a separate future crypto-token project. Crypto rewards, withdrawals and conversions are not currently available.

Does VIP membership guarantee rewards?

No. VIP offers concern member-only equipment, not guaranteed token earnings. Some VIP items cost Gold and others Rubys. Membership and the item's price are separate requirements. See the VIP explanation.

Why did the premium currency name change?

The premium currency is now called Rubys. The rename is branding, not a balance conversion or a crypto-token migration.

Where can I find community links?

Confirmed public community and support channels will be linked from this site when available. We do not list an unverified Discord invitation or social account here. Be cautious of anyone privately claiming to run an official channel.

How do I keep my account safe?

• Use a unique password and keep your email account secure.
• Staff will never ask for your password, recovery phrase or private key.
• Do not install clients or “reward tools” from unsolicited messages.
• There is no active $RWC claim or wallet-connection feature on this site.
• Never send a password or secret when describing a bug.

How should I report a problem?

Public support channels have not been announced here yet. Prepare the map or page name, what you clicked, what happened, and the approximate time. A screenshot can help, but remove account details or other private information before sharing it through a confirmed channel.

For access questions, read Getting Started. For the site's existing policies, see Terms and Conditions and Privacy.